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07/01/10 Coating-Gage is please to announce that in 2009 the Folio Mini Gloss showed outstanding reliability and quality with less then 2% defect or failure. click here to see available models

07/01/10 Coating-Gage is please to announce that in 2009 the Folio Thickness Gauge also showed outstanding reliability and quality with zero defects or failure. click here to see available models.

30/09/08 Coating-Gage.com launches site

Mailing Address: 277 Manitou Dr, Unit A Kitchener, ON Canada N2C 1L4

Phone Numbers: Tel: (519)748-4612 Toll Free: 1(800)683-6546 Fax:(519)748-1535

Email: Customer Service

What is the charge for shipping and how is it handled?

• All our products are FOB Kitchener, Ontario, Canada.  This means that all shipping charges, brokerage charges, duties and or taxes must be paid by the purchaser.  When placing your order with our sales representative you can give them your company’s courier account number you would like it shipped by. (We can only use UPS, Fed Ex, TNT or DHL)  If you do not have an account with any of these couriers we can add it to your order.  We figure out the shipping charges based on what is being ordered.
• If you are an American customer and paying by credit card, we calculate the Canadian conversion using the current exchange rate at the time.  When the charges appear on your statement they may be a bit different depending on what the credit card company uses as an exchange. (They can vary a bit from the banking rate)

How do I order from Coating-Gage.com?

• To order from Coating-Gage.com you can select the "buy now" located beside the product and fill out the order form. A customer service rep will contact you to finish off the order. You can also call 1-800-683-6546 to speak to a customer service rep. Please see hours of operation on the Contact Us page.

It has been more than a few days and I have not heard from a customer

service rep regarding my order. What should I do?

• If you have not heard from a customer service rep regarding your order please feel free to call 1-800-683-6546 or email Customer Service

What forms of payment do you accept?

• We accept credit cards - Visa and Mastercard, Cheque or Money Order.

What should I do if I have a warranty claim?

• Please call us at 1-800-683-6546. When you ship your product to us make sure you include a copy of the bill of sale with all your contact information. Also include a brief description of the problem.

What if I have just have a question, how do I contact you?

• If you would like to contact a customer service rep, you can access our contact information in the Contact Us page. We are available by phone during the day Monday - Friday between 8:30am to 5:00pm. We do have voicemail should you call after hours. You can also email us at mmcclellan@folioinstruments.com

Will you be adding more products to the site?

• To see recent updates on products or specials, please see our news section found on the "Home" page.

How can I find your Folio Instrument site?

• There are a few ways to get to the Folio Instrument website. You can click on the Folio Instrument's logo located on the side bar to the left. Our link can also be found in the Contact Us page located in the contact information section.